Statement on Cookies

myTEFL uses cookies to enable various features and functionality on our website.

About Cookies

Cookies are small text files placed on your computer by us, or our partners. They let us identify the device you’re using – but they never identify you personally. This information is sent back to our systems as you move around our website.

Cookies are unique to the web browser you’re using – so if you’re using a desktop computer as well as a mobile, different data will be collected for each. Cookies remember your login information based on your device’s browser so you can remain logged into your account.

Cookies can be set by the owner of the website you’re on. These are known as 1st Party Cookies. There are also 3rd Party Cookies that can be set by partner websites. Only the owner of the cookie can see the anonymous information it collects.

Refusing Cookies

You can change your browser settings to accept or refuse all cookies, choose which cookies you want or don’t want, or ask to be notified when a cookie is set. You may also manage your preferences via our Cookie Settings tool found in the footer of our website. It is important to note that if you refuse some cookies then you will not benefit from all the features and functionality available on this website.

What information do we collect?

We collect information from you when you register on our site, place an order or fill out a form.

When ordering or registering on our site, as appropriate, you will be asked to enter your: name, e-mail address, mailing address, phone number and/or credit card information. You may, however, visit our site anonymously as well.

If you specifically sign up and consent for our newsletter/marketing emails, we will ask you for your name and email address.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

• To personalize your experience (your information helps us to better respond to your individual needs)
• To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
• To process transactions via our secure payment processors
• To send you information and updates pertaining to your order
• To reach out to you about job placement or internship opportunities
• To mail your certificate to you

If you have signed up for our newsletter/marketing materials, you may receive periodic emails relevant to myTEFL. These are sent on a weekly basis. You may cancel or opt out at anytime.

Your information provided upon registration will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

Data Retention

We believe in data minimization, but must retain certain records for educational verification.

• Student Records: We retain your name, certification status, and unique certificate ID number indefinitely. This allows us to verify your credentials for future employers or government bodies who may query us years after you graduate.
• Marketing Data: If you opt-in to newsletters, we retain your email until you choose to unsubscribe/opt-out.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

We use a secure server. We never store your credit card information on our own servers. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway provider’s database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. We do, however, share necessary data with trusted third-party partners who assist us in operating our website, conducting our business, or servicing you. These categories include:

• Payment Processors: to securely process tuition fees.
• CRM & Email Automation: to send course login details and student support emails.
• Analytics Providers: to help us improve site performance (anonymized data only).

We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.

International Users & GDPR Rights

If you are visiting from the European Union (EU), United Kingdom, or other regions with laws governing data collection, please note that you have specific rights regarding your personal data:

• The right to access the personal data we hold about you.
• The right to request the correction of inaccurate data.
• The right to request deletion of your data (Right to be Forgotten), provided it does not conflict with our legal obligation to maintain educational records for certificate verification.
• The right to withdraw consent for marketing communications at any time.

California Online Privacy Protection Act Compliance

Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

As part of the California Online Privacy Protection Act, all users of our site may make any changes to their information at anytime by logging into their Dashboard and going to the ‘Edit Profile’ page.

Childrens Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 16 years of age. Our website, products and services are all directed to people who are at least 16 years old or older.

Your Consent

By using our site, you consent to our online privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.

This policy was last modified on February 1, 2026.

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

www.mytefl.com

Footprints Language Education Ltd.
#207-1425 Marine Drive
West Vancouver, BC
V7T 1B9, Canada